Rug Cleaning · Sydney
Professional Hand Washing for Persian, Oriental, Wool and Silk Rugs Across Sydney.
Every rug is individually hand-washed and inspected by our Sydney artisans — never machine-automated.
Care that matches the value of your rug.
Rugs Are Not Just What We Clean. Rugs are What We Know.
We’re not upholstery cleaners. We’re not steam cleaners. We’re rug specialists.
For three generations, Washco has been dedicated to the washing, repair and restoration of Persian, Oriental, silk, wool, antique and handmade rugs.
Three generations. One specialty. Rugs.
How much do you charge per rug?
Our pricing depends on the rug size, material, and condition. To get a quote, simply send us photos and the size of your rug and we’ll give you the price.
If you’re happy with the quote, we will organise pickup for your rug cleaning, repair, or any other service it may need.
No hidden fees or extra charges after the quote.
How do you wash and clean rugs at Washco?
At Washco, we first inspect every rug carefully before washing. We start with hand-controlled dust removal, not automatic dusting machines, to safely remove deep dust and dry soil from the rug foundation. After dusting, we vacuum the front of the rug to remove all loosened dust.
Once the rug is fully dusted, we begin the hand washing process. Every rug is washed differently depending on its condition, how long it has been since the last wash, and the level of foot traffic or use. We use special professional cleaning products suitable for each rug type to safely clean and protect the fibres and colours.
Can regular rug washing damage a rug or shorten its lifespan in the long term?
No. When done professionally, washing a rug does not reduce its lifespan or damage it.
In fact, proper rug washing usually extends the life of the rug because it removes:
– Deep dirt and dust that slowly break down fibres
– Sand and grit that act like sandpaper over time
– Stains, oils, and bacteria that weaken the material
Problems usually only happen when rugs are:
– Washed incorrectly at home
– Cleaned with harsh chemicals
– Over-wet or not dried properly
– Steam cleaning
With professional hand washing, each rug is cleaned according to its material (wool, silk, Persian, etc.), then carefully dried and finished. This helps protect both the fibres and colours, keeping the rug in better condition for much longer.
How long does it take to clean and return rugs?
The time to clean and return rugs usually
depends on the size, material, and condition of the rug.
In most cases, it takes around 7 to 10 days from pickup to delivery.
However:
– Lightly soiled rugs can be faster
– Heavy staining, water damage, or repairs may take longer
– Delicate rugs like Persian or silk may require extra care and drying time
At Washco, we always inspect the rug first and provide a more accurate timeframe based on its condition.
Can you restore rugs damaged by water leaks or unprofessional washing?
Yes, we can often clean and restore rugs that have been damaged by water leaks (such as burst pipes) or incorrect/unprofessional washing.
The restoration process depends on the level of damage, which may include:
– Water stains and discoloration
– Colour bleeding or dye transfer
– Odour and moisture damage
– Fibre weakening or distortion
Each rug is assessed individually to determine the safest cleaning and restoration method. In many cases, we can significantly improve the appearance and condition of the rug and help prevent further damage.
Our goal is to restore the rug as much as possible while protecting its original fibres, colours, and structure.
Do you pick up wet rugs after a flood or pipe leak?
Yes, we provide pickup for wet rugs after water damage caused by floods, burst pipes, or leaks.
Customers must let us know in advance that the rug is wet so we can handle it correctly and use the right procedures for safe transport and treatment. Wet rugs need urgent attention to prevent mould, odour, and dye bleeding.
We can collect the rug, assess the damage, and begin the appropriate drying and restoration process as soon as possible. Fast action is important, especially for valuable or handmade rugs, to help reduce long-term damage and improve recovery results.
What types of rug repairs do you provide? Do you only repair Persian rugs?
We provide repair and restoration for all types of rugs, not just Persian rugs.
Our services cover a wide range of handmade and machine-made rugs, including Persian, Oriental, wool, silk, and antique rugs.
Depending on the condition, we can carry out:
– Fringe repair or replacement
– Edge restoration (overlocking)
– Hole and tear repair
– Reweaving damaged areas
– Water and flood damage restoration
– Colour correction and restoration (including sun-faded rugs)
Sun exposure can cause colours to fade over time, and in some cases we can improve or restore the appearance through specialised treatment.
Each rug is assessed individually, and the most suitable repair method is chosen to protect its structure, appearance, and value.
Do you repair and restore antique and old rugs?
Yes. At Washco, we repair and restore antique and old rugs.
Each rug is assessed to understand its condition and the type of repair required, as older and handmade rugs need specialised restoration to protect their structure and value.
Depending on the damage, we can carry out:
– Fringe repair or replacement
– Edge restoration (overlocking)
– Hole and tear repair
– Reweaving damaged areas
– Water damage restoration
Our goal is to repair and restore rugs as much as possible so the work is not noticeable and the rug’s value is maintained, while preserving its original look, strength, and character.
Do you repair and clean water-damaged rugs with colour bleeding?
Yes, water-damaged rugs with colour bleeding can often be cleaned, but it depends on the level of damage and the type of dyes used in the rug.
At Washco, we first inspect the rug carefully to see how severe the water damage and colour bleed is.
However, it’s important to understand that:
– Light colour transfer can sometimes be improved significantly
– Heavy or permanent dye bleeding may not be fully reversible
– The success depends on the rug type, age, and dye stability
We always assess the rug first and explain what results are realistically possible before starting any treatment.
Do you wash silk rugs? I’ve heard silk rugs should only be dry cleaned.
Yes, at Washco we professionally wash Persian silk rugs. Silk rugs are very delicate and require specialist handling and experience. Many people believe silk rugs should only be dry cleaned, however professional hand washing with the correct products and controlled techniques is often the safest and most effective method for properly cleaning Persian silk rugs.
Avoid washing silk rugs at home, as automatic rug washing systems or steam cleaning can permanently damage the fibres and colours.
At Washco we carefully inspect every silk rug before washing and use gentle hand washing methods specially designed for delicate fibres. We avoid harsh chemicals and aggressive machine cleaning to help protect the rug’s colours, softness, and foundation.
The finishing process after washing is also extremely important. Silk fibres can become rough or stick together after washing, so the rug needs a special softening and finishing process to restore its natural softness and shine.
Do you provide rug valuations and certificates?
Yes, we can provide rug valuations and certificates upon request.
Our valuation service is based on the rug’s condition, age, origin, materials, and craftsmanship. This is useful for insurance purposes, claims, resale, or general documentation.
Each rug is assessed individually, and a written certificate can be provided with the relevant details and estimated value.
Do you handle insurance water damage rug cleaning jobs?
Yes, we do handle insurance water damage rug cleaning jobs.
At Washco, we regularly work with water-damaged rugs caused by flooding, leaks, or accidents. We can inspect the rug, provide an assessment, and carry out the required cleaning, restoration, or drying process depending on the damage.
We can also provide documentation and reports if needed for insurance claims.
Do you accept jobs from other states in Australia?
Yes, we accept rug cleaning and restoration jobs from all states across Australia.
Before sending a rug, it’s recommended to contact us and provide a few details such as the rug type, size, and condition. This allows us to give an accurate estimated quote. Once the quote is approved, the rug can then be sent via courier.
When the rug arrives, a full inspection is carried out before starting the agreed cleaning or restoration process.
We provide updates throughout the entire process, including assessment, treatment, and completion timeframe, to ensure a smooth and reliable service no matter the location.
Can you move furniture to get my rug out for cleaning?
Yes, we can help move furniture to access and remove your rug for cleaning. If only a small amount of furniture needs to be moved, such as a coffee table or dining table, and someone is available to assist our technician, there is usually no additional charge. However, if there is a large amount of furniture or an extra team member is required, additional charges may apply. Please let us know at the time of booking so we can make the necessary arrangements and provide an accurate quote.
Free pick-up & delivery
100% hand-washed
100+ five-star reviews
Money-back guarantee
SERVICES
Specialist care, by category.
Rug Washing
Deep, gentle hand-washing for Persian, Oriental and wool rugs.
Repair & Restoration
Stain & Colour Correction
Targeted treatment that restores colour without harm to fibres.
Water Damage Restoration
Luxury & Silk Rug Care
TESTIMONIALS
Trusted with heirlooms across Sydney.
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NAVID TAVISI
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SARAH MITCHELL
Five careful steps, every time.
01
Assessment
Preparation
Deep dust and dry soil are carefully removed using our hand-controlled dusting process before washing.
02
03
Cleaning & Treatment
Each rug is hand-washed using specialised cleaning products and techniques selected specifically for its type, fibres, dyes and condition.
Controlled Drying
Rugs are naturally sun-dried whenever conditions allow, supported by controlled indoor drying with fans and dehumidifiers to ensure they are completely dry.
04
Final Check
Each rug is carefully groomed and inspected after drying to ensure it meets our standards before being prepared for delivery.
05
SEE IT IN ACTION
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